SHEQ Manager

Role overview:

As the SHEQ Manager, you will oversee and enhance our Integrated Management System (IMS), ensuring compliance with ISO standards and driving continuous improvement. You will work closely with managers and operatives across all departments to manage safety and quality issues, implement preventative measures, and maintain rigorous quality standards. This role requires a proactive problem solver with strong interpersonal skills, a curious mindset, and a commitment to excellence.

What you will do:

Quality Management System (QMS):

• Maintain and continuously improve the ISO 9001, 14001, and 45001 certified QMS.
• Prepare for and manage internal and external audits, ensuring compliance with relevant standards.
• Develop and update quality policies, procedures, and documentation.

Problem Management:

• Investigate accidents/incidents, customer complaints, non-conformances, and quality issues.
• Implement corrective and preventative actions to address root causes.
• Monitor the effectiveness of implemented measures and drive ongoing improvements.

Performance Monitoring:

• Analyse quality metrics and trends to identify areas for improvement.
• Prepare and present quality performance reports to senior management.

Collaboration and Communication:

• Work closely with production, design, and management teams to ensure alignment on quality objectives.
• Provide guidance and training to staff on quality procedures and best practices.
• Act as the primary point of contact for quality-related discussions with customers and suppliers.

Continuous Improvement:

• Lead initiatives to enhance product quality, reduce waste, and improve efficiency.
• Champion a culture of quality awareness and accountability across the organisation.

Key performance indicators:

• Accidents / Incidents
• Managers’ Safety Ratings
• Customer Complaints
• Cost of Quality
• PPM
• Internal Audit Compliance
• Article Inspection Performance
• Corrective Action Progress
• ISO Certification

Duty split:

Team Management - 20%

Customer Service - 20%

Compliance - 20%

Health & Safety - 20%

Projects - 10%

Ad hoc - 10%

Qualification & experience

• Degree in Engineering, Manufacturing, or a related field.
• Proven experience in a SHEQ Manager or similar role within a manufacturing environment, preferably in sheet metal fabrication.
• Strong knowledge of ISO 9001, 14001, and 45001 standards.
• Demonstrated ability to investigate and resolve quality issues effectively.
• Excellent interpersonal and communication skills, with the ability to engage and influence at all levels.
• Strong analytical and problem-solving skills, with attention to detail.
• Personal traits of rigour, curiosity, and drive to achieve excellence.
• Proficiency in quality tools and techniques (e.g. root cause analysis, FMEA, SPC).
• Familiarity with health, safety, and environmental regulations.
• Proficiency in MS Office

Desirable qualifications & experience

• Experience with APQP and PPAP.
• Lean Six Sigma certification or experience.
• Experience with ERP systems and quality software.
• NEBOSH certification preferred.
• Leadership and change management abilities.

Note: This role profile is intended to provide a general overview of the responsibilities and qualifications for the SHEQ Manager position. Additional duties will be necessary and enhanced criteria may be added as required by business needs.